Privacy Policy

Privacy Policy
Last updated: 25 December 2025

This Privacy Policy explains how we collect, use, and protect information received through our WhatsApp Business account.

Information We Collect
When you contact us via WhatsApp, we may collect the following information:

• Your phone number

• Message content

• Message timestamps

• Media you choose to send, such as images, audio, or documents

How We Use the Information
We use the collected information to:

• Respond to customer inquiries

• Provide customer support

• Log conversations for internal record keeping

• Send notifications related to your request or service

Data Sharing
We do not sell, trade, or rent your personal data to third parties.
Your data may be shared only:

• With internal systems such as our CRM for operational purposes

• When required by law or legal process

Data Storage and Security
WhatsApp messages and related data may be stored securely in our internal systems. We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Data Retention
We retain WhatsApp messages and related information only for as long as necessary to fulfill business, legal, or compliance requirements.

User Rights
You have the right to request access to, correction of, or deletion of your personal data.
To make such a request, please contact us using the details below.

WhatsApp Platform Compliance
Our use of WhatsApp data complies with Meta’s WhatsApp Business Platform Policies and applicable data protection regulations.

Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: